Patient Travel

Streamlining the Patient Travel Subsidy Scheme

OpTML
Introducing a single point of reference for PTSS data

The Patient Travel Subsidy Scheme was introduced by the Queensland Government to help patients access specialist medical services located more than 50km from their nearest public hospital.

From end to end, the scheme currently requires the completion of up to 9 separate forms, 11 tasks and input from at least 7 different participants across multiple locations. Managing this paperwork load and volume of transactions makes for a highly complex and decentralised process.

OpTML (Opus Travel Management Link) is an online solution which streamlines the entire process. This allows all forms to be completed through a single, easily accessible portal, eliminating the need for paperwork to be transferred between all the relevant parties.

Discover the ease of OpTML in streamlining the Patient Travel Subsidy Scheme process.
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The Benefits 

Creating a faster, smarter system

OpTML’s fully flexible workflow system runs parallel with manual processes providing support for hospitals, specialists, travel managers, finance staff and, of course, patients. Authorising officers don’t even need to log into the system to securely approve or reject travel applications – this can all be managed directly from their own email inbox.

Real time reporting provides a number of benefits such as patient tracking at a local level, identification of bottlenecks within the process, monitoring expenditure and many other metrics to measure efficacy.

It’s also possible to manage the end to end requirements of staff travel through OpTML, as it extends the same, secure automated functionality of the patient travel system for seamless operation across a single platform.
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